Therapy Scheduling in Outpatient Rehab
The day begins and ends with a simple appointment. But, in outpatient rehabilitation facilities, the appointment scheduling process is not always so simple, is it?
Outpatient therapy scheduling often requires appointments across multiple locations for multiple days with multiple providers in multiple disciplines. You need not only to book, but to double book and triple book when things get a little hectic – not to mention staggering, recurring, canceling, and re-booking missed appointments.
At Chart Links, we understand rehabilitation scheduling. We’ve been there, we’ve done it, and we’ve built a tool that can manage it.
The Chart Links Scheduler — complete with rehabilitation templates — is built to ensure that patients are appropriately slotted to see who they need, when they need them, with the right resources, in the right place. Scheduling activities for patients and classes/groups with providers, equipment, locations and user-defined resources are supported.
For more information about our outpatient rehabilitation therapy scheduler, go to our scheduling feature web page.
Margaret Mary Community Hospital Implements Chart Links Rehabilitation Software for Therapists
Chart Links is happy to announce the implementation of its therapy documentation and scheduling system by a team of 19 physical, occupational and speech therapists at the Outpatient Rehabilitation Center of Margaret Mary Community Hospital (MMCH), a not-for-profit critical access hospital providing inpatient and outpatient services in Batesville, IN.
The hospital provides a broad scope of services including 24-hour emergency, family-centered maternity, outpatient rehabilitation, home health, hospice and oncology. The MMCH Outpatient Rehabilitation Center provides speech, occupational and physical therapies. Other Rehab Services include vestibular therapy, work conditioning, aquatic therapy, sports medicine, lymphedema therapy, driver’s assessment, and a wheel chair clinic.
The software implementation includes functionality for electronic therapy documentation, cross-discipline therapy scheduling, referral and insurance authorization management, charges and more. It also includes inbound admission/discharge/transfer (ADT) and outbound billing and results interfaces to the Meditech hospital information system.
“We chose Chart Links due to its adaptability for both inpatient and outpatient therapy documentation,” says Carmen Pride, PT, Manager of Physical Therapy at MMCH and project lead for the system implementation. “As we become experts using the system, the time therapists spend documenting will go down and the quality time therapists spend with patients will go up. That will result in better patient outcomes and increased patient satisfaction levels.”
Chart Links software streamlines all of the daily tasks associated with a patient’s physical therapy, occupational therapy, speech language pathology, or audiology visit. The software manages adult and pediatric therapy treatment by automating evaluations, flow sheets, plans of care, progress notes, patient education, and clinical correspondence. It also manages payer compliance, provider reimbursement, outcomes reporting, administrative functions, business intelligence and enterprise productivity.
To learn more about Chart Links Rehabilitation Software, visit http://www.chartlinks.com.
Therapy Patient Appointment Reminders
Chart Links has partnered with mBox USA, Inc., a mobile phone application provider and maker of AutoRemind(tm), to develop an integrated appointment reminder system for Chart Links Rehabilitation Software. The solution will reduce therapy appointment no-shows by sending text message (SMS), voice call, and email reminders to patients based on their communications preferences.
“An integrated and automated solution for therapy appointment reminders will help the rehabilitation facility decrease missed appointements while eliminating the high cost of manual processes,” says Ron Miller, M.D., Chart Links President and Chief Medical Officer. “The solution will integrate seamlessly within our workflow management solution. Increased attendance rates translate into revenue, improved patient outcomes, and improved patient communication.”
Read our press release on patient appointment reminders.
Article: Carle Clinic Ahead of Schedule
Lindie Peters, a physical therapist at Carle Clinic, was recently published in ADVANCE for Directors in Rehabilitation, Vol. 17, Issue 7, Page 60, Products At Work. The article is entitled “Ahead of Schedule: Chart Links improves efficiency and accuracy for busy clinicians.”
The article covers how physical therapists at Carle Therapy Services use Chart Links Rehabilitation Software to document evaluations, treatments, and plans of care for doctor authorizations. The solution has allowed them to reduce errors and redundancy by interfacing scheduling, documentation and charge entry.
Carle Therapy Services is affiliated with 305-bed Carle Foundation Hospital. They have more than 120 clinicians generating up to 90 care plans each day.
To learn even more about Carle Therapy Services, read their Customer Case Study online.