Congress Letter to CMS Re Payment Cuts for Outpatient Physical Therapy Services
As reported in Physical Therapy Products, on August 9, Rep Earl Pomeroy (D-ND) sent a letter signed by 68 members of Congress to Donald Berwick, MD, administrator of the Centers for Medicare and Medicaid Services (CMS). The letter expresses concern over CMS’s proposal to cut payment for outpatient physical therapy, occupational therapy, and speech-language pathology services in the CY 2011 physician fee schedule proposed rule.
The letter begins, “We write to you to express our concern over the significant cuts in payment for outpatient physical therapy, occupational therapy, and speech-language pathology services proposed by the Centers for Medicare and Medicaid Services (CMS) in the CY 2011 Physician Fee Schedule Proposed Rule.”
“The rehabilitation community strongly believes that a cut of 50 percent is unwarranted and is concerned that CMS’ proposed policy is based on a flawed assumption that there is duplication of services when rehabilitation services are billed. Therapy codes are unlike most other Current Procedural Terminology (CPT) codes in that the practice expense component for a typical visit is spread out among multiple codes since multiple services are typically provided to a patient during a visit,” says the letter.
The letter requests that a detailed explanation of the methodology CMS used to calculate the new rates be provided to Congress. Pomeroy also included a request that CMS work closely with stakeholders in the rehabilitation community toward the production of a final rule that will not adversely affect access to care, particularly in rural and other underserved areas.
“Given that this represents a significant cut to a group of services in the proposed Medicare Physician Fee Schedule and given the large number of Medicare beneficiaries who rely upon these therapies, we ask that CMS provide us with a detailed justification, including an explanation of the methodology used to calculate the new rates.”
New AOTA President, Florence Clark
On July 1, 2010, Florence Clark, PhD, OTR/L, FAOTA, became the 28th president of the American Occupational Therapy Association. Clark is brimming with great ideas on how to move occupational therapy into the spotlight and to achieve the goals of the Centennial Vision. The AOTA talked to Clark about her priorities for her term and other interesting tidbits in this interview.
Providence Speech and Hearing Center Implements Chart Links Electronic Therapy Documentation
Patients and Staff at Providence Speech and Hearing Center embrace and applaud the new and efficient electronic system
Chart Links, a provider of rehabilitation workflow management software, announces the implementation of its electronic therapy documentation and scheduling system by a team of 25 audiologists, speech therapists and pediatric occupational therapists at Providence Speech and Hearing Center, a not-for-profit and leading provider of services to the speech and hearing impaired of Orange County, California.
“The government is promoting the advancement of information technology to cut costs in the healthcare industry,” says Linda H. Smith, CEO of Providence Speech and Hearing Center. “By implementing Chart Links’ electronic medical record at Providence, we’re an active participant in that cost-cutting initiative. As healthcare continues to reform, Providence will be technically equipped to better service its patient population.”
Providence served over 29,000 appointments in 2009 to over 5,659 unique patients.
“The implementation has allowed Providence to gain efficiencies and see more patients, as well as to gather and monitor our clinical outcomes,” says Smith.
“The staff here at Providence has responded well to the transition and is looking forward to even more advantageous results in the coming months.”
Chart Links software streamlines all of the daily tasks associated with a patient’s physical therapy, occupational therapy, speech language pathology, or audiology visits. The software manages adult and pediatric therapy treatment by automating evaluations, flow sheets, progress notes, patient education, clinical correspondence, and plans of care. It also manages payer compliance, provider reimbursement, outcomes reporting, administrative functions, business intelligence and enterprise productivity.
About Chart Links, LLC
For over 15 years, Chart Links has developed rehabilitation software that automates workflow for referrals, insurance authorizations, cross-discipline scheduling, documentation, charges, and more. Chart Links allows medical rehabilitation facilities to be more efficient and to provide a higher quality of care by delivering results in the areas of compliance, outcomes, analytics and revenue. For more information about Chart Links, you may access their web site at: http://www.chartlinks.com
About Providence Speech and Hearing Center
Founded in 1965 by Sister Margaret Anne Inman Ph.D., Providence Speech and Hearing Center is the leading service provider to the speech and hearing impaired of Orange County, California. With over 40 years of experience, Providence has grown from a one room house to a multi-million dollar non-profit organization. Providence served over 21,000 appointments in 2008 to over 3,200 unique patients. They offer a full array of speech and hearing services for children and adults alike; and, because they believe everyone deserves the gifts of speech and hearing, they accept most major insurance companies and medical groups as well as providing grants, scholarships and financing options for patients from low-income families. http://www.pshc.org
Margaret Mary Community Hospital Chooses Chart Links
MMCH Rehabilitation Center chooses Chart Links for niche-specific solution and hospital information system interface capabilities
Margaret Mary Community Hospital (www.mmch.org) in Batesville, Indiana, runs an off-site Outpatient Rehabilitation Center that handles more than 15,000 patient visits annually. The rehab facility employs 21 therapists providing physical, occupational, and speech therapies. Other services include work conditioning, sports medicine, balance, lymphedema, low vision and pediatric therapies. Aquatic therapy is offered at the local YMCA.
The rehab center had been using the hospital’s information system for documentation and billing and a manual, paper-based system for scheduling. Although the hospital system allowed some modification to accommodate documentation of the center’s special services, rehab center managers began to look for an end-to-end, niche-specific software solution that would assure documentation accuracy, improve workflow, save time, streamline scheduling and generally make life easier for a totally rehab-focused facility.
“We reviewed several different software options before narrowing our search to three companies,” said Carmen Pride, physical therapy manager and project manager on the search team. “After conducting extensive web demos and then comprehensive on-site demos of the three product finalists, we chose Chart Links. They definitely stood out and we especially liked the way their application looked.”
“We wanted to continue to use our primary EMR as the central point for our patients’ summary of care and billing records,” said Donna Nobbe, information systems director. “Therefore, our requirements for this project included a series of interfaces. Chart Links had experience doing this work with our hospital EMR vendor and provided valuable interface documentation.”
The MMCH Rehabilitation Center launched Chart Links in January 2009. “I totally expected the first day of ‘go live’ to be really crazy and haywire,” remarked Pride. “We sat in a room waiting to problem solve and expecting to help steer people through a hectic transition. But no problems came! That first day – and since – everything with the Chart Links system has been smooth and seamless. I’d recommend it to anyone.”
Chart Links solution exceeds rehab center’s expectations
MMCH has realized a full range of benefits, well beyond expectations:
Insurance reimbursement is significantly faster. Before, it took an average of 90 days until bills were sent out. Now, the timeframe is under 30 days. “This was made possible by the customized interface Chart Links created for us,” noted Pride. “Our billing is still distributed through Hospital’s primary EMR, but the Chart Links solution has streamlined and accelerated the process. We get our insurance monies in the door much more quickly now.”
Compliant documentation is more accurate and worry-free.
“We’re billing now with far less anxiety about errors because of Chart Links,” said Pride. “CCI edits, for example, have improved. Chart Links automatically notifies you of CCI edits so we don’t have to catch them on the backside or lose payments because we billed two procedures instead of one. Chart Links is our first line of defense, letting us know immediately if there’s a problem.”
Scheduling is more organized, streamlined and accurate.
Prior to Chart Links, the MMCH rehab facility scheduled manually with an appointment book (referred to as ‘the Bible’) which often resulted in confusion and error. “It was very unorganized,” said Pride. “There were too many therapists and not enough spaces to write in. Patients sometimes showed up when we didn’t expect them.”
The Chart Links solution has not only streamlined the scheduling process and cleaned up the errors but has also made the process completely user-friendly and intuitive. Unlike the other complicated-looking schedulers the rehab center management had considered, the Chart Links scheduler appears on the screen exactly like a book, a format the staff was very comfortable with. “The Chart Links scheduler was so easy to use and get used to that the staff abandoned ‘the Bible’ on day two of go-live rather than the six months they thought they would need to transition,” remarked Pride.
The workflow of the application makes sense, reflecting the way a therapist works and reports.
“Everything on the screen is organized and logical,” said Pride. “It’s Windows based operating system is a superior advantage. Print Preview, for example, depicts what the chart note will actually look like, a huge improvement over what we had. Even the range of motion measurements come out neater and, therefore, easier to read by the physician. Everything just looks better and flows better.”
The Chart Links Analytics option is a huge time-saver.
“With Analytics, you can look at specific programs and find out which ones are doing well or not,” noted Pride about the Chart Links ad-hoc reporting tool. “You can pull anything out of the system you want and analyze the data. Where month-end statistics would take an enormous amount of time to assemble with our old manual system, now we can run a report almost instantly.”
Customer service has been superb right from the start.
“Another major selling-point of Chart Links is their depth of rehab knowledge and their willingness and eagerness to share that expertise with us,” noted Pride. “We get very few vendors who have given us the customer service that Chart Links does,” said Trisha Prickel, manager of information system services. “They have responded to help desk questions at night and have been available to check the system after hours. I have been very impressed.”
Occupational Therapy Profession Supports First Lady’s Campaign
The American Occupational Therapy Association (AOTA), which represents the professional interests and concerns of more than 140,000 occupational therapists, assistants and students nationwide, released the following statement in response to First Lady Michelle Obama’s “Let’s Move” campaign, which aims to solve the epidemic of childhood obesity within a generation.
Dear Mrs. Obama,
The American Occupational Therapy Association (AOTA) supports primary, secondary, and tertiary prevention for the management of obesity. AOTA is firmly dedicated to promoting community health, increasing life expectancy, and improving the quality of life for all people. As such, we were thrilled to hear about your ambitious “Let’s Move” campaign.
As you already know, one-third of U.S. children and adolescents are overweight or obese. Obesity is the leading modifiable risk factor contributing to early mortality; type 2 diabetes; cardiovascular disease; metabolic syndrome; breast, prostate, and colon cancer; gallbladder disease; sleep apnea; musculoskeletal disorders; and associated limitations in physical activity.
Our current brand, “Living Life To Its Fullest™,” promotes the profession’s comprehensive approach to health, which covers psychosocial, physical, cognitive, and environmental barriers to full participation in life activities.
Within the United States, millions of people struggle and fail to achieve a healthy weight using current methods. However, occupational therapy’s holistic and unique focus on occupation and daily life activities offers structured intervention and support for the management of obesity across the life span regardless of ability. As practitioners, we enable people – of all ages – to live life to its fullest and will stand by you during this campaign to provide education and awareness about solutions to obesity.
Founded in 1917, the American Occupational Therapy Association (AOTA) represents the professional interests and concerns of more than 140,000 occupational therapists, assistants and students nationwide. The Association educates the public and advances the profession of occupational therapy by providing resources, setting standards including accreditations and serving as an advocate to improve health care. Based in Bethesda, Md., AOTA’s major programs and activities are directed toward promoting the professional development of its members and assuring consumer access to quality services so patients can maximize their individual potential.
HealthPoint Rehab Chooses Chart Links as its EHR
HealthPoint Rehab (www.healthpointplaza.com), a service of Southeast Missouri Hospital, comprises two outpatient rehabilitation centers located in Cape Girardeau and Jackson, Missouri. Combined, the centers employ 25 therapists engaged in physical, occupational, speech and specialty therapies including orthopedic, neurological, myofascial and lymphedema. The two centers handle about 33,600 total patient visits annually.
Realizing the inexorable trend toward electronic medical records, the HealthPoint management team decided to abandon its paper-based system and make a comprehensive search for an advanced electronic solution.
“We knew the need for EMR was coming,” said Andrea Marchi, PT, MBA, CSCS, HealthPoint rehab manager. “We wanted to get ahead of the curve and have plenty of time to make the right decision. That’s when we began a search that led us to Chart Links – a choice we couldn’t be happier with.”
Chart Links offered a product customizable to HealthPoint’s suite of multi-discipline therapeutic services. “We needed a system that could effectively address and document our many different specialty areas and Chart Links was the only one that had this capability.”
A Compliant Documentation Process
Chart Links Rehabilitation Software is driven by major accreditation, professional, information technology and security standards. It supports compliance with JCAHO, CARF, AOTA, APTA, HIPAA and other rehabilitation professional standards. The system’s documentation helps ensure compliance with Medicare Correct Coding Initiative (CCI) Edits, modifiers and time tracking.
Marchi feels more at ease with proper documentation compliance. “Our compliance is virtually guaranteed because, in a progress note or evaluation section, Chart Links prompts for JCAHO and Medicare documentation in a way that you cannot miss or ignore.”
Unlike paper forms unable to force standards compliance, Chart Links’ electronic forms do not accept signatures without fulfillment of all required standards.
Better Business Decisions with Analytics
Chart Links Analytics allows managers to make informed business decisions through a simple-to-use ad hoc analysis interface that can analyze practice trends, develop universal metrics, measure long-term changes, and gather operational decision-support data.
“What could be a monumental task, taking weeks to accomplish by having to manually track and assemble mountains of data now is as simple as jumping into the system, defining your parameters and – click – up comes the data,” said Marchi. “It’s easy to read and understand. You don’t need any assistance from IT to make this happen. Chart Links Analytics is simply awesome.”
HealthPoint uses Chart Links Analytics for generating statistics for its annual report and as a basis to make good business decisions. Analytics allows HealthPoint, for example, to analyze visits (by location, by therapist, by time-period, etc.), dissect referrals, or scrutinize cancellation rates. “Chart Links Analytics helps us to stay ahead of the game, so we can make better decisions and not be reactive to what has already happened,” observed Marchi.
Routine Tasks Greatly Improved
Marchi also cites the user-friendly Chart Links scheduler as a key benefit. She notes that you can see all you need to see on one screen. Users can sort information by discipline or selected providers, or take a patient and click and copy for 15 visits instead of making 15 individual appointments. “The front desk has nothing but good things to say about the Chart Links scheduler,” remarked Marchi.
Chart Links Customer Service as Outstanding as its Technology
HealthPoint has found that the Chart Links solution extends into exceptional customer service. “The customer service we have received has been fantastic,” said Marchi. “There was no sense that, once we went live, ‘you’re on your own.’ Chart Links doesn’t operate that way. They don’t put limits on customer service. We feel we can call on them anytime. Chart Links consistently delivers on all counts.”
Extension of Therapy Cap Exceptions Process
According to the Centers for Medicare & Medicaid Services (CMS), on March 23, 2010, President Obama signed into law the Patient Protection and Affordable Care Act, which extends the exceptions process for outpatient therapy caps (see Section 3103). Outpatient therapy service providers may continue to submit claims with the KX modifier, when an exception is appropriate, for services furnished on or after January 1, 2010, through December 31, 2010.
The therapy caps are determined on a calendar year basis, so all patients began a new cap year on January 1, 2010. For physical therapy and speech language pathology services combined, the limit on incurred expenses is $1,860. For occupational therapy services, the limit is $1,860. Deductible and coinsurance amounts applied to therapy services count toward the amount accrued before a cap is reached.
April is Occupational Therapy Month
Each year in April, occupational therapists, occupational therapy assistants, and students in practice, education, research, and science host a month long celebration showcasing the importance of Occupational Therapy. It’s the time of year when everyone in the profession goes out of their way to tell the world about what they do.
The American Occupational Therapy Association (AOTA) encourages full participation in OT Month, and has made a number of tools available to make organizing efforts a little easier. Go to www.promoteot.com for more information.
Implementation Services for Electronic Therapy Documentation
When it comes to implementing an electronic medical record for your outpatient rehab facility, Chart Links provides clinical and work flow expertise.
We employ a team of software development, implementation and support experts that have dealt with the electronic documentation of physical therapy, occupational therapy and speech therapy evaluations for years. Our team can work with your therapists and staff members to determine how best to link an electronic patient chart to each critical resource in your rehab department.
Some of the services Chart Links offers includes:
- Engineering the system and designing the network
- Identifying and coding hospital system interfaces in HL7
- Prepare your therapists and office staff for implementation
- Applying technology to your current workflows with the least disruption to staff
- Writing customer reports that will help you best manage your facility
Contact a Chart Links representative today to learn more about how our rehab software can automate therapy documentation and scheduling for your outpatient rehab facility.
New Payment Model for Anthem Blue Cross OTs in California
As reported by the Occupational Therapy Association of California (OTAC), occupational therapy practitioners within Anthem Blue Cross’ network of providers were recently notified of a planned change in Anthem Blue Cross’ payment methodology for the reimbursement of occupational therapy services in California.
This new payment model changes the current payment system to one where providers will be paid $75 per visit regardless of the treatment(s) provided or the intensity of those treatment(s).
As this change in reimbursement could prove to be financially detrimental to occupational therapy practice, the OTAC is encouraging all of its members to be a part of their grassroots advocacy effort to ensure cost-effective and quality occupational therapy services for Anthem Blue Cross clients. They have posted sample letters to use to educate executives at Anthem Blue Cross on the high value of occupational therapy services in promoting health and disability and to voice opposition to the $75 flat rate.
Spartanburg Eliminates Transcription Costs, Improves Clinician Productivity and Documentation Consistency Using Chart Links
Spartanburg Regional Rehabilitation Services is a division of Spartanburg Regional Healthcare System, which is based in South Carolina and was named one of the nation’s “Most Wired” hospitals in 2007 by Hospital & Health Networks magazine. Spartanburg Regional Rehabilitation Services focuses on physical therapy, occupational therapy and speech-language pathology, and includes 68 clinicians and 10 support staff across eight locations.
At the time that Spartanburg Regional Rehabilitation Services began evaluating electronic charting solutions, the organization’s use of paperbased patient charts required advanced planning to ensure that the chart was available at the location where the patient was visiting. In addition, Spartanburg maintained the majority of its paper-based charts older than one year at an off-site storage location. As a result, the office often had to retrieve records from offsite storage before patient visits.
“One of the many disadvantages of using paper-based documentation was that the therapists had to complete a billing sheet with every patient encounter, which was time consuming, and on some occasions, was not completed in a timely manner,” said Kelly Sheppard-Fowler, Practice Manager at Spartanburg Regional Rehabilitation Services. ” Another challenge with our manual processes was the lack of electronic scheduling, which makes it all too easy to encounter scheduling errors when coordinating across different sites.”
“The other solutions evaluated didn’t have the rehabilitation-specific functionality that we needed, such as specialized reports and templates, as well as a way to link clinical documentation with scheduled appointments,” Sheppard-Fowler said. “Most importantly, the solutions didn’t track insurance authorizations for patient visits, or notify the therapists when additional visit authorization was needed for the patient. Chart Links had all of these capabilities, plus much more.”
Spartanburg went live on Chart Links electronic documentation in August 2006 following a six-month implementation that included the creation of an interface to the organization’s McKesson Star billing system. “The implementation of Chart Links was successful due to the extensive planning and knowledge of the Chart Links staff. It was very helpful that the implementation staff included a therapist from Chart Links that could relate with our clinical staff,” Sheppard-Fowler said.
Users quickly adopted the solution because it mirrored the organization’s workflow. “Illegibility problems were immediately eliminated and the accuracy and thoroughness of our documentation improved drastically,” Sheppard-Fowler said.
Using Chart Links, Spartanburg clinicians no longer have to fill out billing sheets for each patient, since the system automatically completes the task. Edits within the system check that charges are compliant with private insurance and Medicare requirements, and that any charging errors are routed into a queue for review. To further prevent errors, the interface with the McKesson Star system allows Chart Links to confirm that patient information is consistent between the two systems. Additionally, Chart Links alerts therapists if Medicare modifiers are missing, and the system tracks patient visits that count toward insurance authorizations, automatically notifying clinicians when additional visits will require reauthorization. Chart Links also allows the clinical staff to fax plans of care directly out of the system to referring physicians, and has a tracking system to ensure compliance.
Since using Chart Links, reimbursement has increased due to more accurate documentation and the ability to track insurance authorizations that help avoid lost charges. Chart Links’ edit capabilities that catch errors before claim submissions have enabled Spartanburg to decrease its error rates significantly, which has reduced accounts receivable days.
In addition, Spartanburg eliminated its $10,000 per month transcription costs since all documentation is now electronic. “Chart Links helped make our documentation consistent across all our sites, and it’s easy to access a patient chart from any of our locations,” Sheppard-Fowler said.
Spartanburg implemented the Chart Links electronic scheduling module one year after going live with electronic documentation. “Initially, we utilized the hospital’s centralized department/software to handle our scheduling needs but the existing system did not accommodate our different sites, clinicians and specialties. As a result we encountered extensive scheduling errors. Most of these errors were eliminated once we began using the Chart Links scheduling system,” Sheppard-Fowler said.
Another benefit of using Chart Links is the system’s ability to help track clinician productivity. “Although we haven’t changed our productivity expectations, we have noticed that more clinicians are meeting their productivity goals,” Sheppard-Fowler said. “Prior to Chart Links, clinicians would simply turn in productivity reports to their manager, who would only contact clinicians if they were not meeting their goals. Now, clinicians actively monitor their productivity using Chart Links, which promotes accountability and self-motivation toward obtaining productivity goals.”
Providence Speech and Hearing Center Selects Chart Links Rehabilitation Software for 25 Therapists
Chart Links, a provider of rehabilitation workflow management software, announces the selection of its electronic therapy documentation and scheduling system by a team of 25 audiologists, speech therapists and pediatric occupational therapists at Providence Speech and Hearing Center, a not-for-profit leading provider of services to the speech and hearing impaired of Orange County, California. The software implementation will include functionality for electronic therapy documentation, cross-discipline therapy scheduling, referrals, insurance authorizations and charges. It also includes a patient demographic and billing interface to the existing practice management system.
“Our mission is to enrich life through the gifts of speech and hearing,” says Linda H. Smith, CEO of Providence Speech and Hearing Center. “Because of the efficiencies we’ll gain by automating our administrative and clinical workflows with Chart Links, we’re projecting an increase in patient load and a drastic reduction in our wait list of 1000 patients, all of whom are children.”
In 2008, Providence provided services to more than 21,000 people. Approximately 80% of Providence Speech and Hearing Center’s work is dedicated to low-income patients who are either uninsured or underinsured.
“We selected Chart Links over other systems because it was built for therapists practicing in an outpatient setting,” says Smith. “By enhancing their productivity, we expect to increase our time spent with patients and improve outcomes.”
Chart Links software streamlines all of the daily tasks associated with a patient’s physical therapy, occupational therapy, speech language pathology, or audiology visit. The software manages adult and pediatric therapy treatment by automating evaluations, flow sheets, plans of care, progress notes, patient education, and clinical correspondence. It also manages payer compliance, provider reimbursement, outcomes reporting, administrative functions, business intelligence and enterprise productivity.
About Chart Links, LLC
For 15 years, Chart Links has developed rehabilitation software that automates workflow for referrals, insurance authorizations, cross-discipline scheduling, documentation, charges, and more. Chart Links allows medical rehabilitation facilities to be more efficient and to provide a higher quality of care by delivering results in the areas of compliance, outcomes, analytics and revenue.http://www.chartlinks.com?source=prweb
About Providence Speech and Hearing Center
Founded in 1965 by Sister Margaret Anne Inman Ph.D., Providence Speech and Hearing Center is the leading service provider to the speech and hearing impaired of Orange County, California. With over 40 years of experience, Providence has grown from a one room house to a multi-million dollar non-profit organization. Providence served over 21,000 appointments in 2008 to over 3,200 unique patients. They offer a full array of speech and hearing services for children and adults alike; and, because they believe everyone deserves the gifts of speech and hearing, they accept most major insurance companies and medical groups as well as providing grants, scholarships and financing options for patients from low-income families. http:// http://www.pshc.org
Recovery Audit Contractor (RAC) Program Underway
The Recovery Audit Contractor (RAC) program is under way, and outpatient rehabilitation and CORF/OPT services are now subject to review. The program, a wide-ranging cost-containment plan, is expected to cut improper payments in Medicare programs and identify ways to diminish or eliminate altogether any future improper payments, which may include payments for services that are not covered, coded improperly, or duplicate charges. The Centers for Medicare and Medicaid Services (CMS) plan to expand the program to all 50 states over time (visit www.cms.hhs.gov/RAC to view the schedule).
Outpatient rehab is within the first set of CMS-approved audit issues. The speech evaluation code, and physical therapy and occupational therapy evaluation codes, can only be billed as a unit of “1.” In the section on Timed and Untimed Codes, CMS provides numerous examples of appropriate billing methods.
Provider outreach must occur within a state before any reviews can take place. Connolly Healthcare, which is contracted to perform recovery audit services in Region C, is the first of the four contractors to hold the mandated town hall meetings (visit this site for more information: www.connollyhealthcare.com/RAC/pages/cms_RAC_Program.aspx).
To prepare for a review, physical and occupational therapists should conclude whether they have billed evaluation and/or service-based codes erroneously. If their internal audit finds billing errors, they need to find, via their compliance program, the procedure for making a voluntary refund or perhaps a self-disclosure. Those who feel they may have difficulties may wish to perform the audit through attorney-client privilege.
For more information, visit the Web sites for the RAC jurisdictions, as follows: Region A: Diversified Collection Services (www.dcsrac.com), Region B: CGI (http://racb.cgi.com), Region C: Connolly Consulting Inc (www.connollyhealthcare.com/RAC), and Region D: HealthDataInsights Inc (no Web site yet; racinfo@emailhdi.com).
Source (verbatim): Rehab Management’s RehabToday enewsletter dated 08/27/09
Occupational Therapy Documentation Software
Occupational therapists, or OTs, focus on enabling people to participate in everyday activities so that they can live life to the fullest. When it comes to building the software that OTs use to document care, we want to ensure that they’re able to perform their job to the fullest. That’s why we’ve made our occupational therapy workflow software rich with features for OTs.
In addition to administrative and financial features like patient registration, referral management, insurance authorization, cross-discipline schedule, charges, reporting/analytics and outcomes — we offer the following occupational therapy documentation features:
- OT Evaluations. Standard occupational therapy (OT) evaluation forms library (i.e., hand, work conditioning, neurological).
- OT Patient Education. Print on-demand patient handouts (i.e., home programs).
- Patient Arrival Notification. OT may receive a page on his/her beeper to be notified when a patient has checked in.
- Authorizations. Monitor authorized visits for OT evaluation and follow-up visits.
- Compliance. Compliance with JCAHO, cARF, HIPAA and other rehabilitation professional standards. Ensure compliance with Medicare CCI edits, modifiers and time tracking during documentation of care.
For more information about how Chart Links Rehab Software supports the documentation of care of occupational therapists, visit our website.